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Delivery
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DELIVERY

The standard delivery is FREE of charge regardless of the number of pieces as long as you live LOCALLY within a  5 mile radius of the Halifax area this includes FREE home assembly.   A small delivery charge is made to outlying towns and villages.  Examples are as follows the distance away from our warehouse at HX1 5DN:


Batley/Dewsbury (upto 15 miles) £25

Leeds (upto 15 Miles)    £25

Huddesfield (upto 10 Miles) £20

Oldham/Rochdale (upto 15 miles) £35

Postcodes between 15 to 25 miles away £45

Postcodes between 25 to 30 miles away £55

Please get quotation from store for all other areas

 

Products listed on our website which are manufactured by Welle Mobel can be delivered to UK mainland which includes delivery and home assembly by Welle Mobel factory trained assemblers.  Prices are dependant on the size and difficulty of assembly and therefore each item is costed separately, please contact us for prices.

 

Please contact us for delivery and assembly prices on multiple purchases.


TARGET DELIVERY DATES
On receipt of your order a delivery date will be arranged for all products that we hold in stock, which is usually within a few days dependent on current delivery schedules.  For products that need to be ordered from the manufacturers and target delivery time is usually within 6-8 weeks and once the items arrive into our warehouse, we will contact you to arrange delivery.


 

On the delivery day a two or three person team will place your furniture into the room of your choice and will assemble wardrobes where instructed to by the customer.  All divan sets and bed frames can be assembled at a nominal cost, this has to be arranged prior to delivery and a price will be given upon receipt of your order. Once your furniture has been assembled you must  inspect all goods and advise us of any visible damage, we cannot accept any claim for damage where the product is not unwrapped and inspected at the time of delivery.

 

Under the distance selling regulations you have the right to cancel your other within 7 days of placing it with ourselves.  After this date you will be unable to cancel your order under any circumstances.  The furniture is manufacturered to order in Germany and should you wish to cancel your order after the 7 day period we will be unable to refund any deposit paid.  You must ensure that all furniture ordered can be transported to the desired room easily and that the furniture will fit correctly in the position you require, furniture cannot be altered in size and is manufactured to standard sizes.  We cannot give refunds if your furniture does not fit where you require it as we are unable to return any items to the manufacturers, should you receive a faulty item this will be replaced automatically by the manufacturers usually within a 6 week timescale.

 

We are unable to store furniture for longer than 6 weeks, storeage charges will be incurred at a weekly rate of £50.00 if you are unable to meet your delivery deadline.  Once the 6 week storeage period has been exceeded you are obliged to contact the store and confirm you can take delivery of the furniture otherwise any deposit paid will be forfeited. 

 

Once your order has been placed you are expected to take delivery of this within 3 months of the date of the order. 

 

We have the right to cancel your order and refund any deposit paid should we feel this course of action is necessary for any reason.


DELIVERY TIMES

Our normal delivery times are as follows:-
MONDAY – FRIDAY 9.30am to 12.30pm  (classified as morning delivery)
MONDAY – FRIDAY 12.30pm to 4.30pm  (classified as afternoon delivery)


We are unable to provide you with a more precise time but can give you an indication as to whether it will be morning or afternoon. 
For delivery times outside of our normal days and times, please discuss this with our salesteam before placing your order.


REASONABLE ACCESS
Please be aware that it is your responsibility to ensure there is sufficient access to deliver the product into you home and into your chosen location. You should consider vehicle access of which most furniture is carried on a 3.5 tonn Luton Van, please advise us of any lift access and tight stairs etc. If windows or doors need to be removed in order gain access please ensure this is done prior to delivery and is at customers  cost and risk. If you are unsure about access to or within your property, please visit our store and discuss this with a salesperson to avoid disappointment.


MULTIPLE DELIVERIES
On some occasions, we may need to make more than one delivery to you to ensure certain products are delivered on time, this usually occurs if additional matching pieces need to be ordered from the manufacturers when the wardrobes ordered are in stock. Where this is necessary you will not be charged for the additional delivery as long as this falls with certain postcodes.


With regard to divan beds and mattresses orders are placed with the manufacturers on a Tuesday and delivered into our warehouse on the Friday of the same week.  So for example if you place your order on a Sunday the latest order cancellation would be 5.00pm the following Monday by the same token if you order on a Tuesday you will have up to 5.00pm the following Monday to cancel your order.


 
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